An Open Letter to Proprietors of Products on Facebook

by Danielle Smith on 01/21/2010 at 4:33 pm in Commentary, Opinion Editorial, Within Range

THIS DOES NOT MAKE ME FEEL LIKE PURCHASING!

Ugg Boots for the 32-year-old woman?

It’s bad enough that I know I’m 32, but now you know too and are just throwing it in my face! All in the name of some sort of commerce?! Tacky.

I’m wondering if you can explain how my being 32 connects me to your product? I would think the fact that I’m 32 would automatically remove me from your horribly built list. I’m soooo over you. I thought you were kind of cool 8 years ago, but times have changed. I’ve moved on. My daughter likes you now; somehow, you don’t make her feet feel claustrophobic and sweaty like you do mine. Also, I’m a strong believer that moms’ and daughters’ fashion should not overlap, which means you’re now going against the grain of my good upbringing.

And let’s not forget your terrible use of a call to action. I saw this exact same offer yesterday and the day before that. Perhaps you live in an alternate universe where time means completely different things, but here on earth, within the hallowed halls of Facebook, 3 minutes means exactly 180 seconds. Otherwise, I’d still be 19 years old, and we wouldn’t be having this conversation!

I won’t belabor this, but simply put, your advertising has elicited the opposite reaction of what it intends. Targeting done right is great. This, done poorly to the point of pathetic, is counterproductive at best and offensive at worst.